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A lot of executives believe that being the go-to person is what defines strong leadership.
It’s not.
What actually happens, over-functioning leadership builds dependency.
People stop deciding because the leader handles everything.
At first, this appears as efficien
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Modern work celebrates responsiveness. Quick answers signal engagement.
But this assumption hides a deeper problem.
In The Friction Effect by Arnaldo (Arns) Jara, this hidden cost is called friction.
Execution rarely fails first—thinking quality fails first.
Every switch forces the brain to abandon and rebuild context.
Context switching reduces how well people think before it reduces how much